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GIN (the Guidelines International Network) is a Scottish Charity, founded in 2002 to lead, strengthen and support collaboration within the guideline development, adaptation and implementation community.   Our vision is simple “Trustworthy and accessible guidance for better health”.   


Post: GIN Membership Manager 


Job Purpose: Working within the GIN Secretariat, this role is a pivotal position within the small team that manages the organisation and supports our members.  


As a membership organisation, GIN has members all around the world - our role is to provide a network and partnerships for them and support them in reducing duplication of effort in guideline development.  We have several Working Groups and Regional Communities, which work together to produce toolkits and publications among other products, as well as providing a forum for discussions and opportunities to present webinars. For more detailed information, visit  


The postholder has responsibility for co-ordinating the Membership Committee, a sub-committee of the GIN Board, chaired by a Trustee, producing accurate committee meeting minutes, managing the membership and financial administration as well as providing support in the planning of the annual conference and managing the annual award process. 


Overview of GIN Secretariat: The secretariat is a small team, which provides the management, co-ordination and administrative support to deliver the GIN strategy, as well as service to our members.  All core team members support the Board and committee meetings from planning through to providing draft minutes to the chair.  The secretariat team members are home-based in Scotland and meet 3 – 4 times annually. The secretariat implemented a membership management platform in 2020 and delivered a new website and rebrand early in 2021. In 2023 we implemented Convene Board software. The GIN team, while all based remotely, are in frequent contact through Microsoft Teams, providing a supportive environment. 


Description of core responsibilities: 


  • Membership 

  • Actively managing the relationship with members, through ongoing communication 

  • First point of contact for member enquiries 

  • Managing the member application journey including communication of new members to the membership committee 

  • Ongoing member administration 

  • Supporting member engagement including through GIN Connect, the membership management platform 

  • Managing the annual invoicing process, including report generation through Xero 

  • Managing the annual member award process, including supporting the award committee 

  • Assisting members with their library and registry entries in the GIN Library 

  • Assisting with the development and maintenance of project plans related to the management of membership projects  

  • Collating membership data and drafting reports and presentations  

  • Outreach to potential new member organisations 


  • Committee meetings 

  • Arranging international membership committee meetings via various online platforms including Microsoft Teams and Convene Board software 

  • Working with committee chair to support with preparation of agendas, minutes and drafting other papers required for meetings 

  • Preparing membership statistics & reports for both the membership committee meetings and the Board meetings 


  • Annual General Meeting & Conference 

  • Managing the GIN membership booth at international conferences, interacting with members and potential members 

  • Organising and supporting the Annual General Meeting  

  • Managing all formal membership communication around elections and voting 


Skills, attributes, and experience: 


  • Experience of working within a membership organisation or professional association  

  • Knowledge & understanding of recruitment and retention strategies for membership organisations 

  • English native level speaker 

  • Excellent communication skills, written and verbal 

  • First class organisational and interpersonal skills 

  • Experience of working in a busy support department with a strong focus on customer service 

  • Well-developed information management/knowledge management skills 

  • Proven analytical and presentation skills 

  • Proven problem solving skills 

  • Self-starter with the ability to work remotely from a team using own initiative 

  • Financial administration would be an advantage, but not essential 

  • Willingness and ability to travel to annual conference is a prerequisite 




  • Minimum level of Higher English 

  • Formal business administration or similar qualification, preferably to degree level  

  • Microsoft super-user training would be advantageous 



Key relationships: 


  • Reporting to the Chief Executive Officer 

  • Regular contact with members 

  • Working closely with the office support staff and Conference Project Manager as part of the secretariat team 

  • Regular contact with the Chair of the GIN Membership sub-committee and GIN award committee 


GIN Membership Manager

SKU: 364215376135191
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